{"title":"File A Warranty Claim","description":"\u003cp\u003eWe are sorry you are experiencing difficulties with one of our products. Our lifetime warranty will cover any item that is defective, broken or which has stopped working properly. Please fill out the form below and submit payment to cover the shipping and handling\u003csup\u003e1\u003c\/sup\u003e fee for the exchange. \u003cstrong\u003eBe sure to email a picture of your receipt along with a picture of the tool with the power cord cut to Customer Service at cs@karmahairbeauty.com as soon as you pay the return shipping \u0026amp; handling fee to have your claim processed.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eOnce we have received your pictures and shipping \u0026amp; handling fee we will replace your tool\u003csup\u003e2\u003c\/sup\u003e and ship a new one back to you. Please note that your warranty claim will not be processed until the pictures of the receipt and the defective item with the power cord cut have been received by our Customer Service Team.\u003c\/p\u003e\n\u003cp\u003eIf you have any other questions, feel free to email us at: \u003ca aria-describedby=\"a11y-external-message\" href=\"mailto:cs@karmahairbeauty.com\"\u003ecs@karmahairbeauty.com\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003csup\u003e1\u003c\/sup\u003eKarma Beauty is not liable for items lost in transit once goods have shipped. If your package has not arrived within a reasonable time period, we will help you track your package to the best of our ability. Delivery can only be guaranteed with a signature confirmation.\u003c\/p\u003e\n\u003cp\u003e\u003csup\u003e2\u003c\/sup\u003eIf your product qualifies under warranty, it will be replaced with the same size and color. If the same color and size are no longer available, it will be replaced by one of similar size and color and will not be of a lesser MSRP value. Requested substitutions will not be honored.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTotal Costs To Cover Shipping \u0026amp; Handling Back To You\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePlease note: These costs are for US customers only. If you are an international customer please \u003cstrong\u003eDO NOT\u003c\/strong\u003e pay using this form and contact customer service \u003cstrong\u003eBEFORE\u003c\/strong\u003e sending your item.\u003c\/p\u003e","products":[{"product_id":"warranty-claim-ionic-fusion","title":"Warranty Claim - Ionic Fusion","description":"\n","brand":"Karma Hair Beauty","offers":[{"title":"Default Title","offer_id":50147482403098,"sku":"41","price":44.99,"currency_code":"USD","in_stock":true}]},{"product_id":"warranty-claim-style-and-go","title":"Warranty Claim - Style and Go","description":"\n","brand":"Karma Hair Beauty","offers":[{"title":"Default Title","offer_id":50147482501402,"sku":"32","price":34.99,"currency_code":"USD","in_stock":true}]},{"product_id":"warranty-claim-infrared-breeze","title":"Warranty Claim - Infrared Breeze","description":"\n","brand":"Karma Hair Beauty","offers":[{"title":"Default Title","offer_id":50147482599706,"sku":"30","price":34.99,"currency_code":"USD","in_stock":true}]},{"product_id":"warranty-claim-travel-kit","title":"Warranty Claim - Travel Kit","description":"\n","brand":"Karma Hair Beauty","offers":[{"title":"Default Title","offer_id":50147482796314,"sku":"25","price":44.99,"currency_code":"USD","in_stock":true}]},{"product_id":"warranty-claim-lotus-pro","title":"Warranty Claim - Lotus Pro","description":"\n","brand":"Karma Hair Beauty","offers":[{"title":"Default Title","offer_id":50147482927386,"sku":"24","price":24.99,"currency_code":"USD","in_stock":true}]},{"product_id":"warranty-claims-0-9-nano-styler","title":"Warranty Claims - 0.9 Nano Styler","description":"\n","brand":"Karma Hair Beauty","offers":[{"title":"Default Title","offer_id":50147483025690,"sku":"23","price":24.99,"currency_code":"USD","in_stock":true}]},{"product_id":"warranty-claim-travel-blow-dryer","title":"Warranty Claim - Travel Blow Dryer","description":"\n","brand":"Karma Hair Beauty","offers":[{"title":"Default Title","offer_id":50147484401946,"sku":"16","price":34.99,"currency_code":"USD","in_stock":true}]},{"product_id":"warranty-claim-serenity-pro","title":"Warranty Claim - Serenity Pro","description":"\n\u003cp\u003eWarranty Claim\u003c\/p\u003e","brand":"Karma Hair Beauty","offers":[{"title":"Default Title","offer_id":50147484500250,"sku":"9","price":29.99,"currency_code":"USD","in_stock":true}]}],"url":"https:\/\/karmahairbeauty.com\/es\/collections\/file-a-warranty-claim.oembed","provider":"Karma Hair Beauty","version":"1.0","type":"link"}